Privacy Policy

Information We Collect

We collect information you provide directly to us when you book an appointment, place an order, or contact us. This may include:

• •Contact details such as your name, email address, and phone number.
• •Appointment details including selected hairstyle, size, length, preferred date and time, and any notes or inspiration references you share.
• •Order details such as product selections, length, color, quantity, and shipping address.
• •Payment information, which is processed securely through our payment provider and is not stored on our servers.

How We Use Your Information

• •To confirm and manage your braiding appointments and send related notifications.
• •To process and fulfill your extension and product orders.
• •To respond to your inquiries and provide customer support.
• •To improve our services, website, and customer experience.

Booking & Inspiration Media

Any photos, videos, or links you upload as style references are used solely to understand and deliver your requested look. We do not share your inspiration media publicly without your consent.

Cookies & Analytics

We may use cookies and similar technologies to operate the site, remember your cart, and understand how visitors use our pages. You can disable cookies in your browser settings, though some features may not function as intended.

Sharing Your Information

We do not sell your personal information. We may share data with trusted service providers who help us run our business — such as payment processors, email delivery, and calendar sync — only as needed to provide our services.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Your Rights

You do not need to create an account to book with us — guests are welcome. Because we collect only the details you provide at booking or checkout, you may contact us at any time to correct your information or opt out of any communications.

Security

We take reasonable measures to protect your information using industry-standard practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.